General Terms and Conditions for Royal Brands Coach

1. Introduction

These General Terms and Conditions (“Terms”) govern the use of all services provided by Royal Brands Coach (“we,” “us,” or “our”), a US-based company offering chauffeur services for airline crew members between airports and accommodations. By using our services, you agree to these Terms.

2. Scope of Services

• We provide chauffeured transportation services for airline crew members and airlines, including airport transfers and accommodation shuttles.
• Services are subject to availability, and we reserve the right to refuse service at our discretion in accordance with applicable laws.

3. User Responsibilities

• Accuracy of Information: You must provide accurate and complete information when booking or using our services. We are not responsible for errors caused by incorrect information.
• Compliance: Users must comply with all applicable laws and regulations, including those related to transportation and safety.
• Prohibited Conduct: Users may not engage in illegal activities, damage vehicles, or act in a manner that endangers the safety of drivers or other passengers.

4. Payment and Billing

• Payments for services must be made in USD via approved methods (credit/debit cards or invoicing for airlines).
• Invoices for airline accounts are due within 30 days of issuance unless otherwise agreed.
• Late payments may incur a 1.5% monthly interest charge.

5. Intellectual Property

• All content on our website, mobile app, and marketing materials, including logos and trademarks, is the property of Royal Brands Coach or its licensors and is protected by US copyright and trademark laws.
• Users may not reproduce, distribute, or modify our content without prior written consent.

6. Limitation of Liability

• Service Interruptions: We are not liable for interruptions or delays caused by factors beyond our control, such as traffic, weather, or mechanical issues.
• Consequential Damages: To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our services.
• Maximum Liability: Our liability for any claim related to our services will not exceed the total amount paid for the service in question.

7. Indemnification

You agree to indemnify and hold Royal Brands Coach, its affiliates, and employees harmless from any claims, damages, or losses arising from your use of our services or violation of these Terms.

8. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes will be resolved through negotiation or binding arbitration in Wilmington, Delaware.

9. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated Terms.

10. Contact

For questions or concerns, contact us at +1 (857) 250-7835 or admin@royalbrandscoach.com.

Last updated: July 27, 2025